boxtops web store FAQ section

if an/any issue with your item were to happen when you receive your purchase then, promptly notify us and if the issue is our fault you will receive a 'No questions asked' refund of your original purchase and shipping price only, after the item is returned the same way we shipped it to you.' The item has to be the exact item you purchased from us at 'The BoxTops' store.'Any abuse of the feedback system or damaging feedback that is left without contacting us and letting us make it right when- it is our fault- will result in an automatic 'No return.' We would not harm a customers feedback and we would like the same courtesy.'Please read all of our policies and instructions..if any of these policies cause you to turn red in anger, then please undersatnd that these policies are not personal nor meant as a projection on your person..'But there is always someone in the crowd who has to kick the dog and, we love our pooch very much.as im sure others do also.In the very tiny small chance that an issue were to arrive then we will always make it right when it is our fault..Everything can always be worked out in a very nice and civil way..And the best part is: You can call us personally anytime after you make a purchase, when our phone contact is requested..

Your shipping, delivery and actual shipping times are dependant on the type of shipping and the shipping company that is used and also includes the exact time when you have paid for your item.' We will use the most 'Cost effective' shipping cost available to save you money..That sometimes will be on a slower delivery route and we ask that a customer understands this when leaving feedback that may damage or hurt our reputation..We buy and use shipping supplies { some recycled } containers and boxes that are actual 'Hidden costs' that a customer may not realize, so your actual shipping will always be cheaper when including these costs that the buyer does not pay for.'